Plumbing emergency - 24h rapid help
Burst pipe, blocked toilet or water in the basement? We are reachable around the clock and typically on-site within 60 minutes. We agree the cost range on the phone, before we dispatch.
+41 44 500 92 0560 min on-site - 24/7 emergency service - Zurich, Aargau, Zug, Thurgau, Schaffhausen, Lucerne
Why call us
A plumbing emergency needs immediate action - and a partner you can trust when things go wrong outside office hours. As a Swiss family business, we run our own team, no middleman between you and the crew that shows up.
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60 min on-site
Typical response time across the greater Zurich area, day or night.
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Quote before dispatch
Cost range agreed on the phone. No night or weekend surcharges hidden on the invoice.
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Swiss family business
No middleman. You speak directly with the team that will show up at your door.
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SN EN 1610 certified
Documented interventions to Swiss norms - useful for insurance and property records.
When to call us
Rule of thumb: if the problem is on the fresh-water side, you need a plumbing installer. If wastewater is backing up, that is our job. If unsure, call us - we will tell you honestly in two minutes.
What we handle
Anything sewer, drain or pipe
- + Burst pipe or leak in the wastewater line
- + Blocked toilet, overflowing WC
- + Blocked drain in kitchen, bathroom or shower
- + Backflow or water in the basement
- + Sewer odour from a shaft or drain
- + Leaking joint or defective sewer connection
For these you need a plumber
Fresh water, fixtures and heating
- - Dripping or defective faucets and taps
- - Boiler defect, no hot water
- - Heating system failure
- - Burst on the fresh-water line
- - Toilet cistern running constantly
Response time and coverage
We dispatch from Schlieren. Typical arrival times across our six Swiss cantons:
60 min
Zurich, Aargau
City and greater metropolitan area
60 min
Zug, Lucerne
Central Switzerland
90 min
Thurgau, Schaffhausen
Eastern Switzerland
Not a full emergency? For planned work, request a written quote instead - typically returned within 24 hours. Request a quote →
- SN EN 1610 certified
- No middleman
- 60 min on-site
- 24/7 emergency service
- Swiss family business
- Quote before dispatch
Frequently asked questions
+ How fast are you on-site for a plumbing emergency?
Our target response time is 60 minutes across the greater Zurich area. In peripheral regions it can take a little longer. When you call, we tell you the expected arrival time.
+ What does an emergency call-out cost?
You receive a quote before dispatch, discussed on the phone. No hidden night or weekend surcharges. We tell you the cost range on the phone so there is no unexpected invoice.
+ What should I do in case of a burst pipe?
Close the main shut-off valve immediately and call us. That limits the water damage until our team arrives. We walk you through the first steps on the phone.
+ Do you also help with water damage?
Yes. We fix the cause (burst pipe, blockage, backflow) and coordinate the next steps to limit further damage. We also recommend informing your building insurance early.
+ Are you plumbers or drain specialists?
We are specialists for everything wastewater-related: blocked drains, backflow, sewer and pipe problems. Fixtures, boilers and heating systems belong to a plumbing installer. Not sure who is responsible? Call us and we tell you honestly - and refer you if needed.
+ Do I have to pay cash on-site?
No. You do not need to pay cash at the door. You receive a proper invoice after the job, and the cost range is already agreed on the phone before dispatch.
+ What can I do until you arrive?
Shut off the water (main valve or angle valve), do not add more water, and stop the washing machine or dishwasher. If water is standing in the basement, switch off the fuses and do not enter the room. Take photos for the insurance. On the phone, we go through the steps together.
Emergency? Call us now.
24/7 emergency service across six Swiss cantons. Quote before dispatch.
+41 44 500 92 05